SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Artsare.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5+++☝
amazing :)
Product me very much. The second picture is not yet hung. Also sent a gift, a small picture. Camera I broke, so the photo can be spot.
Everything fine. Good looking Posters. No Paper, thicker Quality. Like it! Poster look very good. On Canvas paper printed. No Paper, therefore slightly thicker in Frame.
Perfect, in 10 days in house!
thanks, good quality. we will build again
It’s looking great! Fast service, great packing! You deserve 6 stars! All the best!
Thank you!!!!
Nicely packaged and delivered quick
Goods shipped quickly. Come in 3 weeks Vladimir area. Packaged very efficiently. All match the description
Without words, Beautiful
Great print, fast shipping, would order again from this store! A gift print was included as well!
Very good
Fantastic
Very nice quality!!! Very well packed and arrived on time! Love you guys
Perfect and fast shipping
Thank you so much :)
Beautiful! Worth the shame!
Fast shipping, nice item. Packaging very good (and far above average), so no complaints here. Recommended store!
Beautiful print, exactly as described
amazing thank you
I'm very very happy with the product. Good quality and fast shipping. I will recomment.
100% nice
very good
very beautiful, high quality art, slim pattern, 3 came, thank you!
mooi!!
thank you happy and i highly recommend a very good material
Arrived very quickly! Looking amazing!
delight!!!!
Smooth transaction, fast shipping, great service, thank you!
All good :)
Очень хорошее качество!!!
INCRÍVEL, produto excelente, acabamento impecável e muito bonito, só demorou um pouco, mas entregue 10 dias antes do prazo. Obrigado e voltaria a fazer negócio siiiim
Can i give 10 stars? Perfect. Absolutely wonderful. Thank you.
Produto de excelente qualidade, recomendo. Chegou em menos de 45 dias.
Looks very good, great quality, sharp picture. Would have loved to have it one size bigger, but 50x70 is the largest on offer. Packaging is perfect, handled with visible care, thank you. Happy :D
Very good! Thank you.
Как всегда качество на высоте, заказываю уже третий раз тут
great quality, fast delivery
Thanks, quality product, sharp print on canvas surface. 14 days to FI.
so cute!!!!! very lovely
good seal, fast shipping (month) thank you
pattern super заказала 4, husband is like satisfied! beautiful and qualitative, fabric is thick, perfect приши! pattern not rub off. отслеживался track number, delivery of the week 3.
Wow! I love this art, the quality of the canvas is outstanding. It was wrapped up really carefully and I received it very quickly. Thank you so much!
very nice!!!!!
super quality and prompt delivery.
Very fast delivery !
I have ordered several posters from various shops. This is one the best prints and on canvas I have recieved so far. Top value.
This is very beautiful and great quality. I will be purchasing more in the future. Looks even better in person. Purchased 5/6. Received 5/16. So great shipping time
pano wonderful, canvas good quality мажется paint. size 50 to 40 chose, замеряла, all-match. interior-piece клевая nordic style! packaging reliable, fast shipping!